Stella Rutherford


Stella Rutherford

Customer Service Representative


Stella attracts potential customers by answering product and service questions within Legion Finance Trade Limited working platform; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Areas of expertise

  • CRM systems

  • Excellent communication

  • Presentation skills

  • Leads Generation

Education

  • Diploma in Customer Service
    Brit Academy for Training
  • Diploma in Customer Service
    Call Center Associate Degree
  • CPD, Certification
    Customer Service Complaints Handling

Testimonies

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